FREQUENTLY ASKED QUESTIONS

Are your items factory sealed?

Unless explicitly stated, all boxes and cases are guaranteed to be factory sealed and unsearched. All of our items are purchased directly from the manufacturer or from trusted sources on the secondary market.

 

An item I was looking at purchasing recently jumped in price...

The trading card and memorabilia market are not much different than the stock market. Price fluctuations vary greatly depending on sports events, player performance, team performance etc. At all times, The Grey's Courtside Cards reserves the right to increase or decrease the price of our items to stay in line with the market.

 

I am unsatisfied with my purchase. Can I return it for a refund?

We will not accept returns on opened boxes, cases or packs of cards. If you have not opened your item and wish to send it back, please consult our Returns and Exchanges section to see if you qualify for a return.

 

I found a lower price on another website. Will you match the price?

We strive to have the most competitive pricing in the market and we want your business. However, we do sometimes have to purchase from secondary sources resulting in higher costs than they were originally. Please contact us at thegrey@thegreyscourtsidecards.com with your request and the site/source of your price match.  We will respond promptly.

 

I am an international customer. Can I purchase every item on your website?

We are prohibited from shipping new Panini Basketball releases to Asia for the first two years following their release date.

 

Releases before 2019-20 do not apply and are eligible to be shipped worldwide.

 

If for any reason, an order is placed and has items subject to the above restrictions, we reserve the right to cancel the order at any point.